University of Karachi
Undergraduate Admissions Portal
Frequently Asked Questions
Everything from creating your account to enrolling, in the order it happens.
Showing 91 of 91 questions
Before you start
What is this portal for?
It is the University of Karachi's admissions portal. You create one account, apply to the programmes you are eligible for, pay the fee, download your admit card, see your merit result and complete your enrolment - all in one place.
One account carries every application you ever make here. When a new intake opens you sign in, pick the programme, and only fill in what is specific to it.
What do I need before I begin?
Your CNIC (or B-Form) number, an email address you can open, a mobile number you actually use, a recent front-facing photograph, and your certificates and mark sheets for every level you have completed.
Your name( As per Matriculation Certificate ), your father's name( As per Matriculation Certificate ) and your marks must be entered exactly as they appear on your certificates.
How do I know which programmes are open and when?
kindly check the schedule which is atteched in the portal.
Do I need to visit the campus to apply?
No. Registering, applying and paying are all done online. You visit the campus only where a programme requires it in person - the entry test, an interview, or the helpline counter if something needs to be sorted out face to face.
I have registered. What do I do next? New
In this order:
1. Confirm your email from the link we sent you. 2. Sign in with your CNIC and complete your profile and education records. 3. Open Programs, pick the intake you want and fill in the admission form. 4. Pay the processing fee through Kuickpay. 5. Final-submit the form.
After that your form is checked, and the admit card and result appear on the form under My Forms.
What is the helpline number, and how do I contact the admissions office? New
The portal does not list a helpline phone number. Contact the admissions office in person, at the helpline counter at the Gymnasium Hall, University of Karachi, or at the Directorate of Admissions during office hours. Bring your CNIC and your form number if you have one.
You can also type your question into the FAQ assistant on this page. The first time, it asks for your name, mobile, CNIC and email, so that the admissions office can follow up if the FAQs do not answer you.
Is there a WhatsApp channel for admission updates? New
Yes. Join it from Join our WhatsApp channel for updates on the sign-in screen, or WhatsApp Channel in the footer once you are signed in. Admission schedules, test dates, merit lists and important announcements are posted there as they are released.
Following the channel is free and does not share your number with anyone.
Can I ask my question on the WhatsApp channel? New
No. A WhatsApp channel only carries announcements - nobody can reply to it or send messages into it.
For a question, use the FAQ assistant on this page. For updates about your own form, see How do I get updates about my form on WhatsApp.
Registration and your account
How do I create an account?
Open the portal and choose Create an account. You will be asked for your name, your father's name, your email, your CNIC, an active mobile number, a photograph and a password.
After that, check your email and confirm your address. Until you do, you cannot get into the portal.
Why does it ask for my CNIC, and what if I do not have one?
Your CNIC is what identifies your account - you sign in with it, not with your email, and it is what links your forms together.
If you do not hold a CNIC yet, use your B-Form number. Enter it exactly as it is printed, including the dashes.
How careful do I need to be with my name and my father's name?
Very. Enter both exactly as they are spelled on your matric certificate, including middle names and initials.
These are printed on your admit card and carried through to your enrolment, and correcting them later is not something you can do yourself - it needs the admissions office.
What photograph should I upload?
A recent,( passport size ) clear, front-facing photograph of just you, against a plain background. This is the photograph printed on your admit card, so the invigilator at the test centre has to be able to recognise you from it.
You can replace it from your profile before you submit a form.
I never received the verification email.
Check your spam or junk folder first - it is almost always there. The portal can send it again from the verification screen.
If it still does not arrive, the address may have been mistyped when you registered. Contact the helpline with your CNIC so it can be corrected.
Can I register twice, or with a second CNIC?
No. One candidate, one account. The portal will not accept a CNIC that is already registered, and duplicate accounts are removed before the merit lists are prepared.
If you think you already have an account but cannot get into it, use Forgot password instead of registering again.
It says my CNIC is already registered, but I never made an account. New
Then an account was made with your CNIC earlier - often in a previous year, or by someone who filled it in for you. You cannot register a second one, and you do not need to.
On the sign-in or registration screen press Help me recover my account. Enter your CNIC, email and mobile number. If all three match the account, we email a sign-in link to the address on it.
I entered the wrong email when I registered. New
Every link the portal sends - verification, password reset and sign-in - goes to the email on your account, so none of them can reach you while that address is wrong. You cannot change it yourself.
Visit the Directorate of Admissions with your CNIC and staff will correct the email on your account. Do not register again - your CNIC is already taken by the first account.
I registered with the wrong CNIC. New
The CNIC cannot be edited, and registering again with the correct one will fail because your email and mobile number are already on the first account.
If you have not submitted a form or paid a fee, delete the account and start again. Choose Help me recover my account, then Ask to delete my account, and confirm from the email we send. Then register with the correct CNIC.
If you have already submitted or paid, visit the Directorate of Admissions with your CNIC instead.
Can I use someone else's email, or my father's CNIC? New
Use your own CNIC or B-Form, never a parent's. The CNIC is who the account belongs to, and it is printed on your admit card and checked against you.
The email can be one your family uses, as long as you can open it at any time. Every link we send goes there, and the address cannot be used for a second account.
Profile and education records
Why can I not reach anything until I complete my profile?
Because everything else depends on it. Your profile and your education records are copied into each admission form when you submit it, and that copy is what the merit is calculated from.
The portal keeps you on the profile screen until the required fields are filled so that no form can be submitted against incomplete information. ( otherwise you visit the official help- line desk at silver jubilee gate.)
What education records do I need to enter?
PRE- REQUISIT EDUCATION MEANS LAST EDUCATION )One record for every level you have completed - matric, intermediate, and where they apply your graduation and masters. For each one you enter the board or university, the year, your group or discipline, and your marks.
Enter the marks exactly as they are on the mark sheet. Your percentage is worked out from them, and it is a large part of your merit.
I entered my marks wrongly. Can I fix them?
You can edit your profile and education records freely until you final-submit a form. After final submission the form holds its own copy of them, and changing your profile afterwards does not change a form you have already submitted.
If a submitted form carries wrong marks, take it to the helpline counter with your original mark sheet.
My result is not out yet. Can I still apply?
YES. WAITNIG OF RESULT OPTION ALREDY MENTION IN THE SYSTEM. YOU OPT. BUT this is your responsibility to upload your marks sheet at your portal before 3 day of annoucement the final merit list.
How do I change my mobile number, email or CNIC? New
You cannot change these yourself - they are locked once the account is registered, on both the profile and the Account page. Visit the Directorate of Admissions with your CNIC and staff will update them.
Your name, father's name and the rest of your profile can be edited until you final-submit a form.
The district list is empty or no district is showing. New
The District list depends on your Domicile. Choose your Domicile first and the districts for it load underneath.
If you see Could not load districts, press Try again. If the list is still empty, reload the page and choose the Domicile again. Karachi districts are listed under SINDH.
I do not have a domicile certificate yet. New
Domicile and District are required on the profile, so choose the province and district you are domiciled in. Uploading the domicile certificate itself is not required to complete your profile.
Some programmes and quotas do depend on domicile. If yours has not been issued yet, ask at the helpline counter whether it can be accepted later before you final-submit.
How do I remove or replace an uploaded document or marksheet? New
Each upload box has a Remove link under the file. Press it, confirm, and upload the right file in its place. The profile photograph works the same way - remove the old one first, then add the new one.
The Remove links disappear once you final-submit your first form, because the form keeps the documents it was submitted with. After that, a wrong or missing document is sorted out at document checking.
I submitted my form with a wrong photo or wrong details. How do I correct it? New
A submitted form cannot be changed from the portal. The form keeps its own copy of your profile, photo and documents, and the profile is locked after your first final submission.
Bring your CNIC, your form number and the original documents to the helpline counter. Staff can correct the record and unlock your profile if needed.
Which intermediate marks do I enter - first year, second year or both? New
Enter the total for the whole of intermediate, Part I and Part II together, exactly as printed on your final HSC mark sheet. Put the total you scored in Marks Obtained and the maximum in Out Of.
Your percentage is worked out from those two numbers, and it has to match the mark sheet at document checking.
What does Studied Optional Subject(s) mean? New
It is the elective subjects you took in intermediate, within your group - for example Biology, Physics and Chemistry for Pre-Medical, or Mathematics, Physics and Chemistry for Pre-Engineering.
It matters because some departments require a particular subject. Where your group has only one set of subjects, the portal picks them for you.
Choosing a programme
Why can I not see a programme I expected?
The list shows the intakes open to your education level for the current year. A programme is missing if it is not open yet, has already closed, or is meant for a different level than the one on your profile.
If you believe your education level is recorded wrongly, correct it in your profile and the list will change.
Can I apply to more than one programme?
Yes. You can apply to every intake you are eligible for, and each one is a separate form with its own fee.
The closing date has passed. Is there anything I can do?
Once a programme closes, the portal will not accept a new form for it. Closing dates are sometimes extended, and when they are, the new date is what the portal enforces and what is shown on the programme.
In specific cases the admissions office can open a closed programme for one candidate. That is arranged at the helpline counter, not online.
What is the difference between morning and evening programmes?
They are separate intakes with their own seats, their own fees and their own merit lists. Morning programmes are the regular ones; evening programmes are self-financed and run outside normal hours.
You may apply to both, but read the note on enrolment below first - being admitted to both has consequences for the fee you have already paid.
How do I check my eligibility before I apply? New
Use Check Your Eligibility on the sign-in screen - you do not need an account. Choose the programme, your last education, group and subjects, and enter your percentage.
It lists every department with Eligible, Not Eligible or Needs more information, using the same rules the admissions process uses.
What is the semester fee for a department? New
Check Your Eligibility on the sign-in screen shows the Semester Fee next to each department, where the university has published one. A dash means no fee has been published for that department yet.
This is the fee for studying once you are admitted. It is separate from the processing fee you pay with the admission form.
Why is BSCS, BSSE or BSAI not showing in my choices? New
The choices list shows only the departments you are eligible for. It checks your intermediate group, the subjects you studied and your percentage against each department's requirements.
Computing departments require Mathematics at intermediate, so they do not appear for Pre-Medical candidates. A department also disappears if your percentage is below its minimum. Check your subjects and marks in your profile first, since a mistake there hides departments too.
Why does it say I am not eligible for the School of Law (LLB)? New
Law needs a LAT (Law Admission Test by HEC) score of at least 50. On the admission form, enter your LAT Obtained Marks and attach your LAT result card - Law only appears in your choices once a passing LAT score is entered.
The public Check Your Eligibility page does not ask for a LAT score, so it always shows the School of Law as Not Eligible. That is not your final result.
Filling and submitting the form
Do I have to fill the whole form in one sitting?
No. The form saves as you go, so you can close it and come back. A dropped connection does not cost you the work you have already done.
What you do have to finish in time is the final submission, before the programme closes.
How do the departmental preferences work?
You list the departments you want, in the order you want them, up to the limit that programme allows.
The order matters. When seats are allotted, you are considered for your first preference first; only if you do not make its cut-off are you considered for your second, and so on down your list. Put the department you most want at the top, even if you think you might not reach it.
What happens when I press final submit?
Your profile, your education records and your preferences are copied into the form, and the form is locked. From that point the choices cannot be changed, because the merit lists are generated from them.
Check everything before you submit. Up to that moment you can edit as much as you like. AFTER THE FINAL SUBMIT YOU NOT CHANGE ANY THING , YOU VISIT THE HELP- LINE OFFICIAL DESK WHICH IS LOCATED AT SILVER JUBILEE GATE.
I submitted by mistake, or I want to change my preferences.
A final-submitted form cannot be reopened from the portal. Bring your form number to the helpline counter - unlocking a form is a decision for the admissions office, and it is only possible while that programme is still open.
Where do I find my form number?
It is shown on the form itself and on every voucher, admit card and enrolment document that comes from it. Keep it - it is what the helpline, the tracker and the checking counter identify your application by.
I filled the form completely. Why is it not proceeding? New
Usually because the fee has not been received yet. The form checks the payment by itself every few seconds, and Proceed stays blocked until it shows Your payment has been received.
If you have paid and it has not updated, keep your paid voucher and see How long does it take for my payment to show. If you have not paid, the form will not move on until you do.
How do I get updates about my form on WhatsApp? New
After you final-submit, open your form under My Forms and press Message us on WhatsApp. The same button is in your form submission email. WhatsApp opens with a message that already contains your form number - just press send.
Send it from the WhatsApp number where you want the updates. Do not remove the form number from the message; it is how your chat is matched to your form.
I sent the WhatsApp message. What happens now? New
Nothing more is needed from you. Updates about your form - document checking, admit card and result - will be sent to that WhatsApp number.
The portal is still the official record, so keep checking your form under My Forms as well.
The WhatsApp button is not working or WhatsApp is not opening. New
On a phone, WhatsApp must be installed. On a computer, the button opens WhatsApp Web, where you sign in by scanning the code with your phone.
If it still does not open, save the number shown next to the button in your phone and send it a message yourself with your form number in it.
Fees and vouchers
How do I pay the admission Form / Enrollment fee?
Generate the voucher from your form and pay it through Kuickpay - at any participating bank branch, or through your bank's app or internet banking using the Kuickpay consumer number printed on it.
Do not pay by any other route. A payment that does not go through the voucher cannot be matched to your form.
How long does it take for my payment to show?
The portal is updated from the bank, not from your receipt, so it is not instant. Allow one to two working days.
Keep the paid voucher until your form shows as paid. If it has been longer than that, take the paid voucher to the helpline counter.
Is the fee refundable if I am not admitted?
The processing fee paid with an admission form is not refundable, whatever the outcome of the merit. It pays for handling the application, not for a seat.
Enrolment fees are a separate matter and follow the university's own refund rules.
I lost my voucher before paying it.
Open the form again and print it a second time. The voucher carries the same reference every time, so reprinting it changes nothing and costs nothing.
Where do I upload my paid voucher, challan copy or fee slip? New
You do not upload it anywhere. Kuickpay reports the payment to the portal by itself, and your form updates on its own.
Keep the paid voucher or receipt safe anyway, in case the payment needs to be traced at the helpline counter.
Is there a discount on the fee for a second form? New
Some programmes charge a lower processing fee for a second form. The form page says so, and gives the amount, where it applies.
The lower fee applies only if you already have another form, created earlier, for the same year and the same level of study - and that form has been final-submitted or paid. The voucher lists those forms under Submitted Forms. If nothing is listed there, you are being charged the full fee.
The bank says my voucher is not found, or it has expired. New
Give the Kuickpay Consumer No. printed on the voucher, not the voucher number. Kuickpay finds your bill by that number, and so do banks, apps and wallets.
A voucher can be paid only until the programme's closing date. After that Kuickpay reports it as expired and nobody can accept it. If the closing date has not passed and it is still not found, try another payment channel, then bring the voucher to the helpline counter.
Where can I pay, and can I pay online? New
Yes. The voucher lists where it can be paid - bank branches, banking apps, internet banking, ATMs, Easypaisa, JazzCash, NayaPay and other wallets through Kuickpay.
To pay online, choose Kuickpay or bill payment in your app and enter the Kuickpay Consumer No. from the voucher. The form page also explains this under How to Pay Admission Processing Fee?
My voucher prints as a blank page or does not download. New
Press Print Voucher again in another browser, such as Chrome on a computer. If a printer is not available, choose Save as PDF in the print window.
To pay online you do not need a printout at all - only the Kuickpay Consumer No. shown on the voucher.
Document checking
What is document checking?
After you submit and pay, staff check your form against your documents - your certificates, mark sheets, CNIC and photograph. Your form then moves to one of a few status: still to be checked, approved, short of documents, or cancelled any of them remarks will be mention at your form status.
You can see where yours has reached from My Forms.
My form says short of documents. What now?
Something is missing or unreadable. You are sent an SMS saying so, and an Upload Short Documents button appears on that form.
Upload what is asked for promptly. A form left short of documents past the deadline is not considered for the merit.
Why was my form cancelled?
Usually because the documents do not support what the form claims - marks that do not match the mark sheet, a certificate that cannot be verified, an ineligible qualification, or a duplicate application.
If you believe it was cancelled in error, take your originals to the helpline counter. Do not submit a second form. Main reason FOR CANCELLATION OF IS LESS THAN 45 %.
Do I have to bring my original documents anywhere?
Yes, at the points the programme's notice says so - typically at the test centre, at checking, and again at enrolment. Bring the originals and a set of photocopies; the originals are seen and returned.
I uploaded the short documents but my form status has not changed. New
That is expected. Uploading marks your form as Docs Uploaded for the checkers - it does not change the status by itself. The status changes when a checker has reviewed the new documents.
There is nothing more to do in the meantime. Do not upload the same documents again.
My form is under objection but there is no Upload Short Documents button. New
The button appears only once the admissions office has opened short-document uploads for your programme and your SMS about the objection has been sent. If your form shows the objection but not the button, one of those has not happened yet.
Check your form again later. If the deadline in your SMS is close and the button is still missing, bring your documents to the helpline counter.
Admit card and test
When can I download my admit card?
WHEN ADMIT CARD IS ISSUED TO YOU. SMS OR E-MAIL WILL BE RECIIEVED. ALSO BUTTON SHOW FOR ADMIT CARD.
What do I bring to the test?
A printed admit card, your original CNIC or B-Form, and whatever the programme's notice asks for. Nothing else.
You will not be allowed into the hall without a printed admit card - a copy on your phone is not accepted.
What is the QR code on my admit card for?
It is scanned at the gate to confirm the card is genuine and belongs to you. It is also how staff pull up your record quickly if anything needs checking on the day.
I applied to two programmes. Do I sit two tests?
Normally yes - BUT VISUAL STUDIES TEST WILL CONTUCTED SEPARATE. THOSE STUDENTS SUMBIT TEST BASED FORM AND PHARM-D , APPEAR IN ONE TEST. TEST SCORE APPLICABILE BOTH THE PROGRAMS.
I have paid the fee. When will I get my admit card? New
Admit cards are released per programme, after the forms have been checked and shortly before that programme's test. Paying does not issue one straight away.
When yours is ready, a Print Admit Card button appears on the form under My Forms. The test schedule for each programme is published on Important Links.
Is there a syllabus or sample paper for the entry test? New
Where a programme publishes a syllabus, a sample paper or test instructions, they are on the Important Links page with that programme's other notices. The portal itself does not hold test material.
Merit and admission
How is merit calculated?
It depends on the programme. Some rank candidates on academic percentage alone, some on the entry test, and some on a combination of academic marks, test and interview.
Whichever applies, every department has its own number of seats and its own minimum percentage, and candidates are placed strictly in merit order down their own preference list.
I scored higher than someone who was admitted and I was not. How?
Almost always because of preference order or eligibility, not the score. Seats are filled per department: a higher-scoring candidate who put a department fourth can miss it while a lower-scoring candidate who put it first gets in, because it filled before your fourth preference was reached.
Departments also have their own minimum percentage and faculty requirements, and reserved-seat categories are counted separately.
Where do I see my result?
On the form itself, under My Forms - your marks and, once merit lists are published, the department you have been admitted to.
The official lists and closing percentages are also published on Important Links.
What is a closing percentage?
The merit of the last candidate admitted to a department in that round. It is the practical cut-off, and it tells you how close you came.
It changes from year to year and from round to round - it is a record of what happened, not a threshold set in advance.
I was not admitted anywhere. Is that the end?
Not necessarily. Later rounds are held for the seats left by candidates who do not enrol, and separate intakes - evening, self-finance, reserved seats - run on their own schedules.
Watch Important Links for those announcements, and check the tracker before assuming nothing has changed.
Claims
What is a claim form?
It is how you formally ask the admissions office to look at your case again if you believe the merit list has treated you wrongly - a percentage recorded incorrectly, a preference not considered, or a category not applied.
When claims are open for a programme, a Claim Form button appears on the form.
When should I file a claim, and when should I not?
File one when you can point to something specific and checkable - your own record being wrong, or a rule not applied to you as written.
Do not file one simply because you were not admitted to your preferred department. Missing a cut-off is the merit working as intended, and a claim will not change it.
How long do claims take?
Claims are collected, checked against the record and answered together after the claim window closes - not one at a time. The outcome appears on your form.
File within the window. A claim after the last date cannot be accepted.
Enrolment
I have been admitted. What do I do now?
Open the form under My Forms and print the enrolment voucher, pay it by the last date, and then complete your enrolment form and choose your courses in the portal.
A seat is confirmed by enrolling, not by being admitted. Miss the last date and it goes to the next candidate.
The enrolment button is not showing.
It appears only once a department has actually been allotted to you and enrolment has been opened for that programme.
If your form shows an admitted department but no button, enrolment for that intake has not opened yet. Check Important Links for the schedule.
I was admitted to both a morning and an evening programme and have paid for the morning one. Can I enrol in the evening one?
Not from the portal. Once the morning fee is paid and approved, the portal stops you printing an evening enrolment voucher, so that one payment is not stranded against the wrong programme.
Take your original paid morning voucher to the helpline counter at the Gymnasium Hall, University of Karachi, and the evening fee formalities will be completed there.
Can I change my department or shift after being admitted?
Not in the portal. A transfer between shifts, or between departments, is a decision for the admissions office and is actioned by staff.
Bring your case to the helpline counter. Do not enrol somewhere you do not intend to study on the assumption it can be swapped later.
What is the enrolment form and course selection for?
The enrolment form is your record as an admitted student of the department. Course selection is where you pick the courses you will study for the term, from those your department offers.
Both are completed in the portal after the enrolment fee is paid.
Account problems
I forgot my password.
Choose Forgot password on the sign-in screen and enter the email address on your account. A reset link is sent to it.
If no email arrives, check your spam folder. If the address itself is wrong, VISIT the helpline OR SEND E-MAIL,can correct it once you have proved who you are.
I cannot sign in even though my password is right.
Sign in with your CNIC, not your email, and enter it exactly as you registered it, including dashes.
If you have verified your email and it still fails, the account may have been suspended. The sign-in screen says so when that is the case - contact the helpline with your CNIC.
My account says it is suspended.
Accounts are suspended by the admissions office, usually where duplicate registrations or a problem with the documents has been found.
Nothing in the portal will lift it. Contact the helpline counter with your CNIC and your documents.
I have changed my mobile number or email.
You cannot change them yourself - once an account is registered, its email and mobile number are locked on the profile. Bring your CNIC to the Directorate of Admissions and staff will update them.
Do it as soon as the old one stops working. Short-of-documents notices and admission messages are sent to your mobile by SMS, and password and sign-in links go to your email, so an out-of-date one means you will not hear about a problem in time.
Can I check the status of a form without signing in?
Yes. The public tracker takes a form number and shows submission, payment, admit card and admission status. It is meant for parents and guardians, so nobody has to share a password.
I forgot the email I registered with. New
Press Help me recover my account on the sign-in screen and enter your CNIC, email and mobile number. If all three match your account, we email you a sign-in link. After you sign in, you are asked to choose a new password.
If you do not know the email at all, or you can no longer open it, visit the Directorate of Admissions with your CNIC.
I reset my password but it still says these credentials do not match our records. New
Sign in with your CNIC, not your email, and type the CNIC with its dashes, exactly as you registered it. Then enter the new password - the old one stops working as soon as you reset it.
If it still fails, press Forgot password once more, or use Help me recover my account for a one-time sign-in link.
Forgot password says we can't find a user with that email address. New
That email is not the one on your account - usually a typing mistake at registration, or a different address from the one you remember.
Try Help me recover my account with your CNIC, email and mobile number instead. If none of your addresses work, visit the Directorate of Admissions with your CNIC to have the email corrected.
Sign in shows Page Expired. New
The sign-in page was left open too long before you pressed sign in, so its security check ran out. Reload the page and sign in again straight away.
If it keeps happening, clear your browser's cookies for this site, or open it in a private window.
How do I delete my account and register again? New
If you have not submitted a form or paid a fee, choose Help me recover my account, then Ask to delete my account, and enter your CNIC, email and mobile number. We email you a link - press Yes, delete my account within 30 minutes, and you can then register again.
If you have submitted a form or paid, the account cannot be deleted straight away. Your request goes to the admissions office, and they contact you before anything is removed.
I did not receive the delete account email. New
It goes to the email on your account, so check that inbox and its spam folder. The link works for 30 minutes - ask again if it has expired.
If you have already submitted a form or paid, you receive a We have your request email instead, because the admissions office reviews those accounts before anything is removed.
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